Return Policy: JMQ ONLINE PURCHASE & RETURN POLICY
Thank you for shopping with JMQ. We are happy to serve you and truly appreciate your support.
Order Confirmation
Once your order is placed and payment is completed, you will receive a confirmation message. Please double-check your order details before finalizing your purchase.
Returns & Exchanges
We accept returns or exchanges within 7 days after receiving your order, provided that the item is:
Unused and in good condition
In its original packaging
Accompanied by proof of purchase or order confirmation
Non-Returnable Items
Due to safety and hygiene reasons, the following items cannot be returned or exchanged:
Opened food products
Perishable goods
Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order and provide photos of the item. Our team will gladly assist you with a replacement or refund if applicable.
Refunds
Approved refunds will be processed using the original payment method or through store credit, depending on the situation.
Shipping Fees
Return shipping costs may apply unless the item received is defective or incorrect.
Need Help?
For any questions or concerns regarding your order, please contact our team.
At JMQ, we are always happy to serve you!
Thank you for supporting JMQ.